Wait or Refund Guarantee

It’s been a crazy world

Since Covid, things haven’t quite been the same for everyone. We have a peace of mind policy in the event of delays. Besides the rising costs to do everything we do. We try our best with estimated times provided to us from supplier channels to manufactures, in the event these are delayed. Don’t worry we got you. We miss the easy days & looking forward to the future. Scroll down to see our peace of mind policies for pre order

To check current climate of Delivery | Dispatch | Pre-Order | Custom | Visit Check Status

IMPORTS | Pre-Order

In the event your pre-ordered item falls outside the ETA by more than 2 weeks. We will provide you the option to:

WAIT | Continue waiting until back in-stock SWAP | Look at other in-stock models REFUND | Full Refund & Cancel

CUSTOM | Pre-Order

All custom made designs are manufactured in Australia, The time-lines provided are based on current capacity from the manufacture. As we have learnt over covid. If something is held up, it causes a chain reaction for example, Team members away unwell/unplanned, Fabrics Delays from suppliers & more. In the event your ETA falls out by more than 4 weeks & the design hasn’t been completed we will provide:

WAIT | Continue waiting until ready SWAP | Look at other in-stock ready made products REFUND | Full Refund & Cancel

WYLD Update

We are moving out of IMPORT pre-order space due to current climate. Moving towards ‘notify when in stock’

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