Your order is on its way
When you receive this notification, Your order has been booked in with specialist courier TC’s. They will be in contact 1-2 days before delivery to make arrangements with you. Please find current ETA (Estimated Delivery Arrivals) below.
Your item/s are booked in with TC, using your order number as the REF.
Depending on the item it is either dropped off by the Manufacture to TC’s Depot in Melbourne or TC collects the product. Once in Melbourne Depot it is aligned to the Delivery State
Delivery to VIC
The courier will reach out 1-2 days before delivery & make arrangements with you.
Heading to SA, TAS & WA
This will be allocated to the servicing courier in this space. Will be collected & Transported on the next run to your location.
Heading to NSW, ACT & QLD
All orders will be linehaul from Melbourne Depot to Sydney Depot. From there they will be assigned for delivery. QLD orders will be transported to QLD Depot & assigned for delivery.
For updates on your delivery status please contact the relevant state depot for delivery below
Include the following when contacting
WYLD | Your order number | Full Name | Address |
Please allow in busy periods 1-2 days responses, You can SMS these numbers also. Having issues getting updates please contact us below.
VIC, SA, TAS & WA
ETA | Business Days
VIC | 2-5
SA | TAS | WA | 8-12
Depot Contact 0413091436
NSW, ACT & QLD
ETA | Business Days
NSW | ACT | 4-8
QLD | 6-10
Depot Contact 0414625079
All time frames are Estimated. Depending on your location (Outer Metro takes longer) the size of the product & amount of items can factor in delivery times. Also uncontrollable events. Please make sure your product will fit, We won’t be liable for the product not being able to enter your properly due to size. Stairs may occur a additional cost. You may need to help the driver bring the products in. Redelivery fees occur if the job is booked & nobody is present for delivery.
TC’s is a Family Owned Transport Business
They are a specialised Furniture Carrier. Local & Interstate. We partner with them to do all our Big & Bulky/Fragie items for Delivery. There old school approach works. Handled with care with over 20 years in the industry. Care about the items is what they are about.
The courier will reach out to you 1-2 days before delivery. They don’t have live tracking & treat every order as a special delivery.
Yes, For additional fee they can install your product. Please contact us below.
All our products are insured for peace of mind delivery.
Yes for a additional fee, the courier can take away your mattress. Please contact us below.
It’s important to take measurements before purchasing, if a item doesn’t fit we won’t be liable for costs. Please contact the team.
In the event the courier arrives & multiple stairs - There maybe a additional cost of $29 each flight of stairs. This will be billed after delivery.
If you sign off for delivery, you are signing it off as good condition. It’s important to check the product before doing this for the unlikely event of a damage issue.