Making your dream design - The process

Found your dream design, so what happens next?

 
Once you place your order with us. Your order is sent off to our special manufacturing teams we work with. Let’s go through the process!

Job Created

From your order, your job is created and placed in the queue. At this point in the order is assessed to confirm, Fabrics, sizing and Materials needed. Once checked - Order request sent off for all the materials needed to create your design. If any adjustments or feedback is provided the handy team get in touch with us to valid. The estimated time for order ready is provided.

Making it 

Once everything arrives, the job order is marked ready to produce. The start date is aligned to finish on the estimated finish date for your order to be ready.

It’s all hands on deck! It takes multiple skilled members to bring your design together

This includes the Following

Framing, Timber, Studs, Cutting, Glueing, Nailing, Foam & Fabrics, adjusting & Sowing. Just to name a few!

Once all these are complete, it’s time to put it together. 

Construction

Everything is ready to be put together, all of the making it stage is done. The bed is finalised to ready to deliver stage.

Completed

Validation stage is checked via Job Created to make sure your design is perfect - We care about the details. 

Hand-Over

The manufacture site advises the order is ready for collection, we will work with you for a suitable delivery time. Depending on your location, will depend on the delivery process.

 

Once we are here! We are ready to go, We do our best with estimated time frames provided to us from the manufacture.

 

As anything, things can change based on factors that are out of everyone’s control. In the event that your custom made passes the time frame that you need it.

We have the option, to refund or a ready made item - Obviously we don’t want to do this! But it’s a bit of peace of mind on your creation journey. As we care about the quality and finish. 

We look forward to creating your dream design!

Team WYLD

 

 

 

 

Drop us a line

DELIVERY

FREE Metro Delivery.

IT’S ON IT’S WAY 2-7* Working days dispatch with tracking.

*Excludes Custom Designs, bulky & pre-order.

PEACE OF MIND

All our products are backed with a minimum 12 month warranty. Fully insured, Australian Based Support.

CHANGE OF MIND

30 Days change of mind* Not fitting your space? Easy returns.

*Excludes opened Mattresses & Made to order.

INTEREST FREE

Payment Options Afterpay & Zip.