Delivery & Details

Delivery

Look - We can’t wait to deliver to you, We know how important it is to have a smooth journey from the warehouse to you.

Depending on the size of the product, your location and order we use different courier partners:

Here are some of our delivery partners we use

www.hunterexpress.com.au

www.alliedexpress.com.au

www.toll.com.au

www.auspost.com

www.fastway.com

www.tristatransport.com.au

 

How it works, Keep it simple.

1/ Find your perfect fit - Place your order with us.

2/ Order is Picked and Assigned.

3/ Then allocated a Job Number or Consignment. (Depending on your location)

4/ We emailed to you or SMS whatever you have chosen your consignment or Job Number

 

Sometimes tracking takes some time to show, this is because when the courier picks up the job. They don’t scan it at the warehouse but once it gets to the depot. They go through a scanning machine and scan all labels. That’s when your order tracking updates.  

Learning about delivery time frames:

Please know during peak periods, these times alter. This is a guide we are provided from our courier partners.

VIC / NSW / SA / QLD 

5-10 Working Days is our Estimated Delivery Time Frame once goods dispatched.

Please note, Estimated Delivery times is once dispatched and factors out of our control by third party courier can cause delays. All estimated delivery times.

We want your order to you as soon as possible. Please let us know if you hit any hurdles during transit. We are here to help. Please note some delays occurring with delivery, though boarders lock down are not affecting this as freight is a essential service. We are managing deliveries on a daily basis including “no contact” please note the safety of our customers is everything and this is changing daily which as a small business is challenging to manage.

 

 

 

Important information

Lighting and photos are a reference, Factors like your room may effect these. Our images are designed for impression purposes and environmental factors can alter the final product. Including staged lighting, please read the product description of the product that your purchasing - Colour guides are in reference guide for example greys come in many different tones, Please contact us before purchasing if unsure before making your purchase with us.

Please note large items like packages can take longer then expected time frames upon dispatch as they may be sent via pallet or through multiple vendors. These packages are around 180kg.

 

Need some help?

Submit a request below

Email: team@bedroomfactory.com.au

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