Be Kind Policy

We all know things unfortunately go wrong sometimes and can be super frustrating! That’s okay, you can be upset & angry. But one thing we at BF can promise we will sort them out. Our skilled team are here to handle any queries you may have. We are human, We run with the Be Kind Policy that all our team are advised to follow. We care.

Listen, Understand, Confirm & Be Kind.

We won’t accept any form of bullying, threats or attacks to our staff or Bedroom Factory. We take these matters seriously. Nobody deserves this. In the world of social media, there are real people behind the brand of Bedroom Factory like any store. All we ask, it’s okay to be angry or frustrated - but remember your dealing with real people. 


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2-5* working days dispatch with tracking

excluding made to order, packages & presale

peace of mind

all our products are backed with a minimum 12 month warranty

30 days change of mind*

not fitting your space? easy returns

excludes opened mattresses & made to order

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0% interest payment options

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